Privacy Policy:

At Kamala Residency Inn, we value your privacy and are committed to protecting your personal information. This section outlines how we collect, use and protect the data you provide when using our online booking services.

1. Information We Collect

  • Personal details: Name, email, phone, address

  • Booking details: Room preferences, check-in/check-out dates

  • Payment information: Card/UPI/Net banking details via secure gateway

  • Technical info: IP address, browser type, device type (less frequently)

2. How We Use Your Information

  • To confirm and manage bookings

  • To send booking confirmations and important updates

  • To improve user experience and website functionality

  • To offer promotional deals (only if opted in)

  • To comply with legal requirements

3. Data Sharing

We do not sell your data. We may share information only with:

  • Trusted payment processors

  • Service providers assisting with operations

  • Legal authorities (if required by law)

4. Security Measures

We use industry-standard encryption and secure systems to protect your data during transactions and storage.

5. Cookies

We use cookies to:

  • Analyze site traffic

  • Save your preferences

  • Improve your browsing experience

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. You can manage cookie settings through your browser. 

6. Your Rights

You may:

  • Access or update your personal info

  • Opt out of promotional communication at any time

Terms and Conditions:

Please read these Terms and Conditions carefully before using our website or booking services.

1. Booking & Payments

  • Full or partial payment may be required to confirm a reservation.

  • All payments are processed securely via our trusted payment gateway.

  • Guests must provide valid ID proof at the time of check-in.

2. Cancellation & Refund Policy

  • Cancellations made [2 days] before check-in are eligible for a partial refund.

  • No-shows or late cancellations may result in forfeiture of the booking amount.

  • Refunds, if applicable, will be processed within 7 working days.

For more information on Cancellation & Refund Policy, visit this link:  C&R Policy

3. Check-In / Check-Out Policy

  • Check-in time: [On the booked day at anytime]

  • Check-out time: [24hours from arrival]

  • Early check-in or late check-out is subject to availability and may incur extra charges.

4. Guest Conduct

  • Guests are expected to behave respectfully and follow hotel rules.

  • Kamala Residency Inn reserves the right to refuse service or evict guests causing disturbance or damage.

5. Liability

  • We are not liable for loss or theft of personal belongings.

  • Use of our facilities is at your own risk.

6. Changes to Terms

We reserve the right to update or change these terms at any time. The latest version will always be available on our website.

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